FAQ

Q: What is Swizzle at Sunrise?

A: Swizzle at Sunrise is a vibrant and energetic event that kicks off the day with music, drinks, and excitement. It’s a unique morning experience designed to bring people together in celebration.

Q: When and where is Swizzle at Sunrise taking place?

A: The Swizzle at Sunrise event will take place on 15th June 2024 at The Arboretum, starting at 3am.

Q: What can I expect at Swizzle at Sunrise?

A: Swizzle at Sunrise offers a lively atmosphere with musical entertainment, refreshing drinks, and a vibrant crowd. It’s a chance to dance, socialize, and enjoy the sunrise with friends and fellow revelers.

Q: Is there an age restriction for Swizzle at Sunrise?

A: Swizzle at Sunrise is open to patrons of legal drinking age only (18+ years of age). IDs will be checked upon entry.

Q: How do I purchase tickets for Swizzle at Sunrise?

A: Tickets for the event can be purchased online through our website www.novamasintl.com, via committee members or at our in-person outlets: Impressions Hair Artistry and Fish N Tings. Tickets will be available at the gate during the event at an increased cost, subject to availability.

Q: What Does VIP admission entail?

A: VIP admission offers exclusive benefits, including access to designated VIP areas, premium liquors, complimentary drinks, and enhanced amenities. VIP ticket holders also enjoy designated parking, expedited entry and dedicated VIP restroom facilities for added convenience. Experience the event in style and luxury with our VIP package.

Q: Can I bring outside food or drinks to Swizzle at Sunrise?

A: Outside food and drinks are not permitted at the event.

Q: Is there a dress code for Swizzle at Sunrise?

A: Swizzle at Sunrise has a fete casual – tropical chic dress code. We encourage guests to wear comfortable shoes suitable for dancing and walking on grass.

Q: Will there be parking available at the event?

A: Parking options will be available at the venue grounds. Follow the direction of the parking attendants at the venue upon arrival.

Q: Is Re-entry Allowed at the Event?

A: No, re-entry to the event is not permitted. Once you leave the event premises, you will not be allowed to re-enter. Please plan accordingly to ensure you have everything you need before entering the event. Please refer to our ticket policies, terms and conditions for more information.

Q: I am unable to attend the event, can I request a refund?

A: We regret to inform you that we do not offer refunds for tickets purchased for our events. All ticket sales are final except in the event of cancellation or postponement by the organizer. Please refer to our event policies, terms and conditions for more information.

Q: What happens if it rains and the event is moved to an alternate venue?

A: In the event of severe weather conditions where it is unsafe to hold the event at the original venue, we have arranged an alternate indoor venue to ensure the event proceeds smoothly.

Q: How can I stay updated on Swizzle at Sunrise event details?

A: Stay informed about the Swizzle at Sunrise event by following NOVAs social media channels, checking the event our website for updates, or subscribing to our e-mailing list for newsletters of the latest news and announcements.

Event Policies, Terms & Conditions

Ticket Policies:

Ticket Types:
○ General Admission: Provides access to the event venue and all general areas.
○ VIP Admission: Includes access to exclusive VIP areas, VIP parking, priority entry, and other premium amenities.

Ticket Purchase:
○ All tickets must be purchased in advance through our official ticketing platform, committee members, or authorized ticket outlets.
○ Tickets are sold on a first-come, first-served basis, and availability is limited.

Age Restrictions:
Attendees must be 18 years of age or older to enter the event. Valid ID may be required for entry.

Entry Requirements:
○ Each ticket holder must present a valid ticket for entry into the event.
○ Tickets are non-transferable and cannot be resold or exchanged without authorization.

Re-Entry Policy:
○ There is no re-entry allowed once attendees have exited the event premises.

Refund Policy:
○ All ticket sales are final, and no refunds will be issued except in the event of cancellation or postponement by the organizer.
○ Lost or stolen tickets will not be replaced or refunded.

Terms and Conditions:

Behaviour and Conduct:
○ Attendees are expected to behave responsibly and respectfully towards other guests, event staff, and property.
○ Disorderly conduct, harassment, or any behaviour deemed inappropriate may result in ejection from the premises without refund.

Security and Safety:
○ Security personnel will ensure the safety and security of all attendees.
○ Attendees may be subject to search and screening upon entry.

Prohibited Items:
○ Weapons, illegal substances, outside food or beverages, glass containers, laser pointers, and animals (excluding service animals) are strictly prohibited.

Alcohol and Substance Use:
○ Alcohol consumption must comply with local laws.
○ Entry may be denied to individuals under the influence of drugs or alcohol.

Photography and Videography:
○ Attendees consent to being photographed or filmed for promotional purposes.
○ Professional equipment is prohibited without prior authorization.

Liability Waiver:
○ Attendees enter at their own risk, and the organizer is not liable for any injuries, damages, or losses.

Cancellation and Refunds:
○ Refunds will be issued only in the event of cancellation or postponement by the organizer.

Event Changes:
○ The organizer reserves the right to make changes to the event without notice.

Compliance with Regulations:
○ Attendees must comply with all local laws and regulations.

Contact Information:
○ For any inquiries or assistance regarding ticketing, please contact our customer service team at +1 (441)500-3423.

By purchasing a ticket and attending the Swizzle at Sunrise event, attendees agree to abide by these policies, terms, and conditions. Failure to comply may result in ejection from the event premises without refund.